Update of Vocational Information of the "AMS-Berufslexikon", several projects (Austrian Public Employment Service)
WIAB is updating the existing information of the vocational online information tool „AMS-Berufslexikon“ in the context of several projects. In concrete, WIAB is conducting research on vocational information for apprenticeships and professions requiring short and special vocational educations. The existing texts are revised and updated based on information on employment opportunities and perspectives, gender information, requirement profiles, continuing education information, options for self-employment etc.
Update and Addition of Skills in the AMS Skills Classification, several projects (Austrian Public Employment Service)
In a number of projects, WIAB is reviewing and restructuring several domains of the AMS skills classification (which is for example used in the AMS Vocational Information System, AMS-BIS). Furthermore, simple verb-noun phrases are added in the updated skills domains and the existing links between skills and occupations are reviewed and updated.
Consulting Services for the AMS Vocational Information System (Austrian Public Employment Service)
In monthly editorial meetings, WIAB provides consultancy to the Austrian Labour Market Service with regard to the development of online content for the AMS-Berufsinformationssystems (AMS Vocational Information System) and related occupational and skills taxonomies. In concrete, WIAB contributes in this project its expertise in the field of taxonomy development and maintenance as well as online-information in the field of labour market and education.
Digital Skills and Labour Market Oriented Qualification Measures.
Comparing European Good Practices and Drawing Conclusions for Austria
This comparative study examines current approaches and projects for teaching digital skills in labor market-oriented qualification measures. It analyses in which areas, for which target groups of qualification measures and how digital competences are being taught; it focuses on offers for low-skilled people. The study examines Germany, Estonia, Ireland and Switzerland, all of which have launched initiatives in recent years. Also included in the study are the digital skills of the adult educators, i.e. how they acquire and further develop their own digital skills. Measures, projects and initiatives of labour market oriented qualification measures focusing on digitisation and digital skills will be analysed across countries and good practices will be selected in order to draw conclusions and recommendations for possible further developments in Austria.
Online Survey on Authoritarianism, History and Democratic Dispositions among Students in Austria
During the winter semester 2017/18, in cooperation with the Institute for Contemporary History of the University of Vienna an online survey has been carried out among students in Austria on the topics globalisation, authoritarianism, history and democratic dispositions. The results of the survey are evaluated in differentiated ways according to gender-specific aspects, fields of study and by comparison with the results of the online survey from the year 2011. It is analysed how the attitudes of students have changed and how they differentiate with regard to the general population.
Recognising Non-formally and Informally Acquired Skills and Competences. Good Practice Examples for Low Skilled Persons in Selected European Countries
Since the recommendation of the European Council on validation of non-formal and informal learning in 2012 several initiatives have been going on in Austria in order to implement the recommendation within a national strategy. An important question is, if and how recognising non-formally and informally acquired skills and competences could support low skilled persons to improve their labour market situation. For example, low skilled persons often work for low pay, have to deal with frequent job changes or have fewer opportunities to participate in further education and training.
In order to be able to answer this question, relevant framework conditions, e.g. laws, stakeholders, institutions or policies, are being presented for selected European countries (Austria, Germany, Netherlands, Norway and Switzerland). With this general analysis as a starting point, good practice examples focusing on low skilled persons are being selected and analysed. Based on the findings and results recommendations for potential improvements in Austria will be derived.
Consulting for Climate-KIC
Climate KIC and the European Institute of Innovation & Technology (EIT) will launch the Certified Professional certificates in autumn 2017. The Certified Professional certification process addresses experts and project managers who have an academic education and have already gained several years of practical experience in the environmental field.
WIAB supports Climate-KIC with expertise in the field of competence framework, learning outcome formulation, the definition of assessment criteria, Case Studies and a quality management concept for the test and pilot phases.
The project is focusing on early competence assessment of and effective guidance for refugees.
The main aims of the project are to:
- establish an easy-to-use mechanism that gives refugees an opportunity to document their skills and competences (in their own language) by using basic ECVET instruments and according to learning outcome principles;
- facilitate and to reduce processing time in handling of refugees’ and asylum-seekers’ residence applications, and identify appropriate/relevant individual career pathways towards employment and training;
- improve the recipient countries’ possibilities for a fast identification of refugees’ skills and competences, and thus for a facilitated integration and participation in work and capacity building programs; and
- explore the possibility of issuing a “RefuPass” stating the individuals competence portfolio using learning outcomes.
WIAB is responsible for the analysis of the refugee situation and collection of good practice examples of policies for recording and evaluating refugees’ competences in participating countries (AT, DE, ES, FR, IT, NO, PT, TK). Besides this, WIAB is responsible for quality assurance of the project, e.g. setting up a quality plan and quality criteria for the project.
Report on refugee situation and good practice examples of policies for recording and evaluating refugees' competences in AT, DE, ES, FR, IT, NO, PT, TK (PDF)
AMS FokusInfo RefuSkills (PDF)
The project is focusing on early competence assessment of and effective guidance for young refugees/NEETs.
The main objectives of the project are to:
- develop structures and methods to prevent that young refugees are not being left outside the society as NEETs;
- maximise utilisation of the individual potential of a young refugee through early mapping of skills and competences;
- experiment with new ways of serving guidance needs through the use of e-guidance and chat services for young people;
- develop easy-to-use forms, certificates or passports to document acquired skills and competences;
- develop professional education and training pathways for personnel involved in refugee and multicultural migrant counselling, guidance and coaching as Short Cycle Higher Education programmes and as building blocks in Bachelor or Master studies.
WIAB is responsible for collecting and analysing good practice examples of policies for recording and evaluating young refugees’ competences in participating countries (AT, BG, DE, FR, NO, TK, UK), and to develop recognition of prior learning procedures, incl. self-assessment, in order to assess and document acquired skills and competences. Besides this, WIAB is responsible for quality assurance of the projects, e.g. setting up a quality plan and quality criteria for the project.
Report on good practice examples and policies for recording and assessing young refugees' skills and competences in AT, BG, DE, FR, NO, TK, UK (PDF)
PROfessionalising DOMestic housekeepers in Europe (PRODOME; Erasmus+/KA2-SSA)
The project aims at contributing to the professionalization of domestic workers by providing a common European curriculum for the profile of Domestic Housekeeper: the curriculum will be fully developed, both in terms of learning resources and guidelines for its implementation, and will be delivered in two countries. The European Curriculum for Domestic Housekeepers, which will be made available under open licenses, will be delivered together with standards for recognition, and potential pathways for certification. It will include hard skills, soft skills and transversal skills (digital and green skills for house management).
PRODROME is focused on domestic sector and addresses the professional profile of the domestic housekeeper to provide a European core curriculum for training, and to set up certification standards to serve the aim of recognition. The creation of vocational training programmes with common contents and standards, aiming at reaching recognition of domestic workers’ skills and certificates, will also facilitate skills recognition between countries, facilitating workers mobility across Europe.
WIAB will be responsible for research and support in the field of certification and recognition process design within the project. It will provide a study on certification and recognition in the partner countries and will contribute its expertise in competency framework design and European standards.
How to Deal with Skill Shortages? Study on Good Practice Examples from Selected European Countries
Skill shortages and strategies how to deal with this topic are being discussed in several European countries for quite some time. Especially Germany is developing various policies and using subsidies to close the skill gap, and also Switzerland is implementing several initiatives. Sweden and the UK are as well rather active in the field of forecasting and prognosis and are annually releasing shortage occupations lists – similar to the “Mangelberufsliste” in Austria – that should help attract talent from abroad.
Within this study commissioned by the Austrian Public Employment Service (AMS Österreich) the situation in different European countries (CH, GE, SE, UK) and strategies how to meet skill shortages are being presented and compared. Good practice examples how to deal with skill gaps – on regional, national and international (e.g. OECD, Cedefop or ILO) level – are also being analysed. Besides stakeholders, policies, methods and tools dealing with skill shortages and the presentation of results, e.g. online information platforms, will be examined as well. Based on the results of the country reports prospects and recommendations for Austria are derived.
Relevance of Basic Skills and Competences in VET Colleges: Tourism, Retail and Technology
Research project on behalf of the Austrian Public Employment Service (AMS Österreich) about the relevance of basic skills and competences within VET colleges in Austria, focusing on tourism, retail, and technology.
The study analyses:
- if basic skills and competences are part of curricula of VET colleges and competence models, and how they are described;
- how basic skills and competences are being taught in VET colleges, and
- which basic skills and competences are especially needed.
Besides basic skills and competences – literacy, numeracy, ICT and computer literacy as well as communication and verbal skills – this project will also focus on the relevance of obtaining social and personal skills and and how to support the acquisition of those skills in VET colleges. Expert interviews are being conducted in order to find out what teachers, headmasters and experts think about the acquisition of basic skills and competences as well as social and personal skills within VET colleges in Austria; finally, the results are being compared with the projects “Relevance of basic skills and competences in VET schools” and “Relevance of basic skills and competences in apprenticeships”.
Zur berufskundlichen Darstellung und Diskussion von arbeitsmarktrelevanten Grundkompetenzen im BHS-Bereich: Handel, Tourismus, Technik. WIAB. (PDF)
Benchmark Study “Rollout Scenarios for the Certified Professional Certificates in Selected European Countries”
In the process of the transition to a green economy Climate-KIC intends to assess and certify the generic competencies of professionals (at postgraduate level) who are capable of contributing significantly to the transition to a low-carbon society, green innovation and entrepreneurship. Climate KIC and the European Institute of Innovation & Technology (EIT) will launch the Certified Professional certificates in autumn 2017. The certification process is based on comprehensive competence frameworks in the field of transition, innovation and entrepreneurship. The Certified Professional certification process addresses experts and project managers who have an academic education and have already gained several years of practical experience in the environmental field.
WIAB carries out a Benchmark study to collect information on relevant European initiatives, the validation system, stakeholders, laws and certification projects in selected European countries (FI, FR, GE, ES, HU). Expert interviews are being conducted and the input of Climate-KIC partners is collected in order to collect good practice examples and to define a roadmap for the rollout of the Certified Professional certificates at national and European level.
Erasmus+ project TRACK (TRAining and recognition of informal Carers sKills)
TRACK intends to support informal carers of people with dementia (e.g. private carers) by developing a blended learning training program that allows them to train and certify acquired competences in the field of care. During the projects trainings are offered in France, Spain, and Germany; assessment methods will be developed for the competences acquired during the courses. It aims to certify the care competences acquired and to engage in the certificate's recognition at a European level. Together with the France-based project leader Iperia, WIAB will be responsible for the development of a roadmap for the certification of care competences at a European level. Additionally, WIAB will take over the quality assurance of the project. The certification of care competences of informal carers will help to improve the chances of these people to enter or reenter the labour market, after having been forced to quit their jobs in order to care for dementia patients.
Brief information about the project "FokusInfo 103", German (PDF)
Executive summary of the report (PDF)
Feasibility study, full version (PDF)
Presentation of study results (final conference, June 2017) (PDF)
TRACK project meeting in Vienna, March 2017: photo of the project team
Relevance of Basic Skills and Competences in VET Schools
Research project on behalf of the Austrian Public Employment Service (AMS Österreich) about the relevance of obtaining basic competences and skills within VET schools in Austria, focusing on tourism, retail, and technology. The study analyzes, if basic skills and competences are part of curricula of VET schools and competence modells, and how they are described; how basic skills and competences are being taught in VET schools, and which basic skills and competences are especially needed. Besides this, expert interviews are conducted in order to find out what experts and teachers think about how basic skills and competences are obtained within VET schools in Austria and to compare the results with the project “Relevance of basic skills and competences in apprenticeships”.
AMSInfo Basic Skills in VET Schools (PDF)
Skillstube Study: Zur Vermittlung arbeitsmarktrelevanter Grundkompetenzen in ausgewählten BMS-Bereichen: Tourismus, Handel, Technik (German) (PDF)
AMS info 363/364:
Zur Vermittlung arbeitsmarktrelevanter Grundkompetenzen in ausgewählten BMS-Bereichen: Tourismus, Handel, Technik (German) (PDF)
The Skillstube project (2014-1-NO01-KA200-00439) is focusing on competence documentation via videos to capture tacit knowledge; tacit knowledge which cannot be correctly described and documented through verbal articulation or written descriptions. A possibility to document such competences and skills is through video recordings of practical performance. The Skillstube project aims at developing a system to collect and store an individual learner’s performance through video clips that are directly related to clearly identified qualifications and learning outcomes. Besides this, videos documenting tacit knowledge in the fields of craft and welding will be produced.
Brief information about the project "FokusInfo 72" (PDF)
Labour Market-Oriented Analysis of PIAAC Data on Literacy and Informal Learning
Research project on behalf of the Austrian Public Employment Service (AMS Österreich). Analysis of PIAAC (Programms for the Assessment of Adult Competencies) data regarding literacy, informal learning and learning strategies in Austria, Finland, Germany, the Netherlands, Sweden, and the US. The aim of the project is a comparative data analysis of the results of the PIAAC survey in Austria, Finland, Germany, the Netherlands, Sweden, and the US, focusing on literacy as well as selected variables on informal learning and learning strategies.
Study: Arbeitsmarktorientierte PIAAC-Datenanalyse zu Literacy und Lernstrategien (PDF)
Lifelong Guidance and Labour Market Integration — Analysis of Good Practice Examples for People of Older Working Age (50+) in Selected European Countries
The study looks at good-practice examples with regard to lifelong guidance in selected European countries (Austria, Germany, Finland, Sweden, United Kingdom/Scotland), and compares the different policies and projects with the situation in Austria. The study focuses on offers provided by Public Employment Services (PES) in order to detect recommendable approaches of other PES and to compare them with Austrian policies. Besides the experiences and know-how of PES, good-practice examples and innovative projects dealing with lifelong guidance and active ageing are analyzed – with the ultimate goal of drawing recommendations for the Austrian labour market.
Study: "Lifelong Guidance und Arbeitsmarktintegration.
Eine Analyse von Good Practice Beispielen für ältere Personen (50+) in ausgewählten europäischen Ländern" (PDF)
Summary of the study "AMS FokusInfo 95" (PDF)
Interview with Raimo Vourinen: "FokusInfo 100" (PDF)
Study on Profession "Cultural Manager"
The post-graduate course of cultural management will celebrate its 40th anniversary in 2016. Therefore, a study about the profession “cultural manager” on developments and changes of the occupational profile and future prospects is being conducted.
The aim of the study is to find out more about the development of the occupational profile “cultural manager” in Austria and to acquire how cultural managers are being perceived today, which skills and competences they need for their occupational routine and how they estimate future developments in the field of cultural management.
Contracting authority: Institute of Cultural Management and Cultural Studies at the University of Music and Performing Arts Vienna
Study "Berufsbild KulturmanagerIn. Chancen und Risiken" (PDF)
Summary of the study: "AMS info 345/346" (PDF)
Relevance of Basic Skills and Competences in Apprenticeships
Research project on behalf of the Austrian Public Employment Service (AMS Österreich) about the relevance of obtaining basic competences and skills within apprenticeships in Austria, focusing on tourism, retail, and trade. The study analyzed, if basic skills and competences are part of vocational training regulations and curricula of vocational schools, and how they are described; how basic skills and competences are being taught in vocational schools and companies, and which basic skills and competences are especially needed in tourism, retail, and trade. Besides this, expert interviews were conducted in order to find out what experts think about how basic skills and competences are obtained within the dual system in Austria.
Study "Zur Relevanz der Vermittlung von Grundkompetenzen in der Lehre" (PDF)
Summary of the study "AMS Info 324/325" (PDF)
ICT skills and active labour market policies.
Initiatives and good practice examples for supporting low and
medium skilled persons following the PIAAC survey:
Austria in an international comparison
Analysis of PIAAC data regarding problem-solving in a technology-rich environment in Austria, Canada, Germany, the Netherlands, Sweden, and the UK (England & Northern Ireland). Research project on behalf of the Austrian Public Employment Service (AMS Österreich), in cooperation with KMU Forschung Österreich.
The aim of the project is a comparative data analysis of the results of the PIAAC survey in Austria, Canada, Germany, the Netherlands, Sweden, and the UK (England & Northern Ireland), focusing on problem-solving in a technology-rich environment. Information on problem-solving in such an environment, and selected variables on ICT use are analyzed and presented. The comparative analysis is then used for developing research questions for expert interviews conducted by KMU Forschung Österreich in Austria, Germany and the Netherlands.
AMS Report 117:
"IKT-Kompetenzen im Fokus der aktiven Arbeitsmarktpolitik. Initiativen und Good Practices für Niedrig- und Mittelqualifizierte vor dem Hintergrund von PIAAC:
Österreich im internationalen Vergleich" (PDF)
Executive Summary of the study: "AMS info 341" (PDF)
Short Summary of the study: "FokusInfo 107" (PDF)
Research and editing of information on Austrian apprenticeships for the Occupational Information System (BIS) of the Austrian Labour Market Service
The Occupational Information System (BIS) of the Austrian Labour Market Service (AMS) will offer on its website - in addition to other occupational information - detailed information for all Austrian apprenticeship professions. The project aims at providing important information for each apprenticeship in a short, clear, and youth-friendly language. WIAB was responsible for the selection and the presentation of relevant target-oriented content, for research of additional information in training regulation documents, and for the description of main tasks, employment opportunities, professional competences, etc. that have been published in the apprenticeship information section of the BIS.
Occupational Information System (BIS) — apprenticeships
Consultancy for ECVision
ECVision , a project funded by the European Commission, aims at developing a European System of Comparability and Validation of Supervisory Competences. Two main products will be developed:
- A glossary (to guarantee comparability of terms, definitions and legal frameworks)
- A competence matrix (to guarantee comparability of supervisory competences and qualifications by describing them in learning outcomes)
In a last step these instruments will be used to initialize a Europe wide comparability of VET for supervision. This aim will also be reached by referring learning outcomes to learning units and ECVET, and by creating a correspondence table between academic and non-academic VET for supervision. Concurrently several instruments for disseminating, testing and using the products in VET and personnel development are being developed.
Consultancy for the Adult Education Centres Austria (VHS Österreich)
Support in the development of learning outcome- and skills-based job descriptions and role descriptions within the Adult Education Centres Austria.